CSAT Score Calculator
Measure customer satisfaction and benchmark against industry standards
Survey Data
CSAT Rating Guide
| CSAT Score | Rating | Meaning |
|---|---|---|
| 85-100% | Excellent | Customers are highly satisfied and likely to be loyal |
| 75-84% | Good | Most customers satisfied, some room for improvement |
| 60-74% | Average | Below industry average, focus on improvements |
| Below 60% | Poor | Significant issues affecting customer loyalty and retention |
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