15+ Years of Contact Center Excellence

Rubi Professional: The #1 AI-Powered NICE CXone CRM trusted by 50,000+ agents worldwide

Try Rubi Professional Today

Our Story

Founded 2011

Rubi Professional was established with a clear vision: to revolutionize contact center technology with innovative, AI-powered solutions that empower agents and drive customer success.

NICE DEVone Partner Since 2013

As a certified NICE DEVone Partner, we've deepened our integration with NICE CXone, delivering cutting-edge enhancements and seamless connectivity for enterprise-grade contact centers.

SOC 2 Certified

Our commitment to security and compliance is evidenced by our SOC 2 Type II certification, ensuring your data is protected with the highest industry standards.

Claude AI-Powered

We leverage Anthropic's Claude AI to deliver intelligent automation, predictive analytics, and enhanced customer interactions that set us apart in the market.

Our Mission

To empower contact centers with intelligent, secure, and user-friendly AI-powered solutions that maximize agent productivity, enhance customer experiences, and drive measurable business results.

Our Values

  • Innovation: We continuously push the boundaries of contact center technology, integrating the latest AI and automation capabilities.
  • Security: We prioritize data protection and compliance, maintaining SOC 2 certification and industry-leading security practices.
  • Customer Success: Our 50,000+ agents rely on us daily. Their success is our success, and we're committed to their growth.
  • Reliability: Enterprise-grade uptime and support ensure your contact center runs 24/7 without interruption.
  • Partnership: As a NICE DEVone Partner, we collaborate with industry leaders to deliver integrated, best-in-class solutions.

Our Journey

2011

Founded

Rubi Professional launches with a mission to transform contact center management through innovation and intelligent technology.

2013

NICE DEVone Partnership

Achieved NICE DEVone Partner certification, becoming an official developer partner of NICE CXone platform.

2018

25,000 Agents Milestone

Reached 25,000 active agents using Rubi Professional across enterprise contact centers.

2021

SOC 2 Certification

Achieved SOC 2 Type II certification, demonstrating our commitment to security and compliance standards.

2024

AI Innovation

Integrated Claude AI-powered capabilities, delivering next-generation intelligent automation for contact centers.

2026

50,000+ Agents

Expanded to 50,000+ agents worldwide, cementing our position as the #1 AI-Powered NICE CXone CRM.

Ready to Transform Your Contact Center?

Join 50,000+ agents already using Rubi Professional to deliver exceptional customer experiences.

Get Started with Rubi Professional