15+ Years of Contact Center Excellence
Rubi Professional: The #1 AI-Powered NICE CXone CRM trusted by 50,000+ agents worldwide
Try Rubi Professional TodayOur Story
Founded 2011
Rubi Professional was established with a clear vision: to revolutionize contact center technology with innovative, AI-powered solutions that empower agents and drive customer success.
NICE DEVone Partner Since 2013
As a certified NICE DEVone Partner, we've deepened our integration with NICE CXone, delivering cutting-edge enhancements and seamless connectivity for enterprise-grade contact centers.
SOC 2 Certified
Our commitment to security and compliance is evidenced by our SOC 2 Type II certification, ensuring your data is protected with the highest industry standards.
Claude AI-Powered
We leverage Anthropic's Claude AI to deliver intelligent automation, predictive analytics, and enhanced customer interactions that set us apart in the market.
Our Mission
To empower contact centers with intelligent, secure, and user-friendly AI-powered solutions that maximize agent productivity, enhance customer experiences, and drive measurable business results.
Our Values
- Innovation: We continuously push the boundaries of contact center technology, integrating the latest AI and automation capabilities.
- Security: We prioritize data protection and compliance, maintaining SOC 2 certification and industry-leading security practices.
- Customer Success: Our 50,000+ agents rely on us daily. Their success is our success, and we're committed to their growth.
- Reliability: Enterprise-grade uptime and support ensure your contact center runs 24/7 without interruption.
- Partnership: As a NICE DEVone Partner, we collaborate with industry leaders to deliver integrated, best-in-class solutions.
Our Journey
Founded
Rubi Professional launches with a mission to transform contact center management through innovation and intelligent technology.
NICE DEVone Partnership
Achieved NICE DEVone Partner certification, becoming an official developer partner of NICE CXone platform.
25,000 Agents Milestone
Reached 25,000 active agents using Rubi Professional across enterprise contact centers.
SOC 2 Certification
Achieved SOC 2 Type II certification, demonstrating our commitment to security and compliance standards.
AI Innovation
Integrated Claude AI-powered capabilities, delivering next-generation intelligent automation for contact centers.
50,000+ Agents
Expanded to 50,000+ agents worldwide, cementing our position as the #1 AI-Powered NICE CXone CRM.
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